The National Alliance on Mental Illness (NAMI) Berkshire County has announced the addition of a Warm Line, 413-445-1136, a phone number that people can call to talk to either a NAMI BC staff or a community trained volunteer having lived experience with mental health issues, trauma, and/or to assist individuals through a difficult time, such as the COVID-19 pandemic. NAMI Berkshire County will provide support over the phone as well as resources as available. Calls will be accepted during the day and evening until 8 p.m. Callers experiencing isolation, fear, stress can speak to someone so they will not feel as isolated and find some coping strategies that have worked for the operators staffing the phone. If operators are not available callers can leave their phone number and first name and they will be called back within 24 hours or sooner. The information is strictly confidential.